Property Maintenance
We keep your investment safeguarded
Maintenance and Property Inspections
We know that a well-maintained home results in quicker rentals, lower turnovers, and in general, happier residents! We offer our residents a secure portal to submit all maintenance issues, which can be accessed online with a simple click.
Our Vendors are trustworthy and very quick to respond. We coordinate and communicate with the residents, with you, and vendors for our maintenance scenarios. Protecting and maintaining your home and your investment is a top priority for us.
Vendor bills and receipts are emailed monthly with Owner Statements and are also available through our online Owner Portal .
How This Benefits You
- We offer quality repairs at competitive prices
- You can rest easy knowing your home is protected nights, weekends and holidays
- Accurate billing so you can keep track of your investment
- Prompt response to protect your property and keep your tenants happy
Our A/C Filter Program
How We Save Money When Rekeying Locks
Reach out to us today for a free, custom consultation for your unique rental property.
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Owner or Renter?
Our Guaranteed Rent Program
We want to protect your rental income and give you more peace of mind with owning rental property, so we offer property owners our revolutionary Guaranteed Rent Program.
We screen for good, qualified residents, but sometimes life happens and even the best residents can’t pay rent. It doesn’t take much for a good resident to lose a job or get divorced and suddenly stop paying rent. You can count on us when bad things happen to your good residents.
Owners can benefit from our Guaranteed Rent Program with these unique guarantees:
- Loss of Rent Guarantee: Guaranteed reimbursement of lost rent if the resident doesn’t pay (up to 12 weeks).
- Eviction Guarantee: Court costs and legal fees are paid for if we ever must evict. (Guaranteed $5,000 coverage of eviction costs plus $600 for any sheriff fees.)
- Resident Malicious Damage Guarantee: Guaranteed $35,000 coverage of malicious property damage caused by a tenant.
- General Liability Policy with $1,000,000 coverage for 3rd party claims that happen on your property: That’s twice the liability coverage of most dwelling policies.
- $15K in Theft or Damage Due to Theft.
- And Much More
Please note that the loss of rent Insurance covers properties with rents between $1000-$3000. For properties with higher rents, you will be protected by the $3000 maximum rent loss limit. To get all the details on this program, contact us today.
House2home Properties Sets the Standard by Providing More Value than Other Property Management Companies
We adhere to a higher standard to provide more value to residents and owners. This results in happy residents who stay in their home longer, which reduces costly vacancy and turnover expenses for owners. We focus on long-term relationships with satisfied residents and provide owners cash flow for many years to come.
We focus on long-term relationships with satisfied residents and provide owners more cash flow for many years to come.
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Frequently Asked Questions
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Why do you focus on long-term residents?
We put ourselves in the owner’s shoes. We screen for long-term residents because the biggest expense for the owner is vacancy and turnover. Focusing on long -term rentals is a win-win for both the owner and the resident. The resident wins by being able to put down some roots and make a home for themselves. The owner wins by avoiding a vacancy which can cost thousands in lost rent and renovation/make-ready repairs. -
Will the rent be collected on time?
Receiving rents ON-TIME is essential to our management program so that owners receive their rent on schedule. We understand that owners have expenses, like taxes, insurance, and even mortgage payments. We know that collecting rent on time is critical. After all, property owners are not made of money, right?
We have an impressive on-time payment record. To achieve these results, we are very selective and share expectations with the residents in advance… before they move in. There are no shortcuts to this critical process. We enjoy the good relationships we have with our residents which is based on mutual respect and a "team" philosophy (not your typical adversarial landlord-resident relationship).
Our management system is designed with incentives to motivate residents to pay their rent on-time. With rents due on the first day of the month, we are able to electronically transfer rents to owners on the 10th day of the month, without delays.
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Do maintenance calls get resolved quickly and at a reasonable cost?
We take property maintenance seriously because we want the property protected and the resident happy. Tenant’s move and cause the owner a vacancy 31% of the time, due to maintenance issues not being resolved. We have 24-hour maintenance service and have established a very efficient maintenance procedure where calls are resolved quickly at a reasonable cost. Residents submit maintenance requests online which generates a work order in our system. Owners are alerted of maintenance calls on their property, in real time, so there are no surprises. Preferred pricing that we receive from our vendors saves owners money.
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